Professional and profitable relationships are the cornerstone of all successful business. Regardless of the quality of your product, you must develop a professional relationship with your client in order to keep them and do business with them in the future.
Below are the basic five steps to help you build your business and keep it thriving through relationships.
1) Never ask yourself, what’s in it for me?
The most important key to creating long-term professional relationships is your ability to provide value to the relationship. In order to provide value to the relationship, you must take the focus off yourself.
Never enter into an association with another person thinking of what you can get out of it; think of what you can bring to the relationship and how you can be of assistance to others. Listen to what the other person is really saying, and work to help them achieve their needs.
2) Have a Sincere Interest in Others
You must have a sincere interest in helping others achieve their needs. Faking sincerity will not work. Your ultimate goal should be helping that person meet their end result, not what the end result will bring for you.
Your interest in others needs to be genuine. If it isn’t, you will not develop the trust that a profitable relationship requires.
To help you develop a sincere interest in others, you must keep the focus on them. Question them about their needs, desires, and profession. If appropriate, learn about their family, and make them the priority of the conversation.
3) Always Provide Open, Honest Communication
In this day and age, it can be difficult to find people who communicate openly and honestly. This has been seen in the recent meltdowns of many corporations and their CEO’s ending up in jail.
Others don’t communicate openly because they are afraid they will say something that the other person does not want to hear. It’s important that you always provide honest communication. Otherwise, your professional relationship will never develop.
Many individuals are surrounded by colleagues, clients, and vendors who are so busy saying what they think others want to hear. They fail to establish themselves like this. If you don’t express yourself honestly, you can never establish your own character, your own self-worth and bring value to the relationship.
Never say anything that is not true or make any promises you cannot deliver. If you do, your relationship will be very hard to get back on track. By making promises you can’t keep, or saying half-truths or lies, you will only project to the other party that you are not trustworthy or dependable.
Being open and honest with people does not mean the domination of a conversation, nor does it mean under-serving them. It means being true to your word, being able to deliver what you promise, and bringing value to the relationship.
4) Always Treat Others with Respect
No one likes to be talked down to or treated in a disrespectful manner. Always make sure when you are conversing with others that you respect their ideas, thoughts, and needs. It is not important you agree with their perspective. It is important that you listen, understand and develop respect for their position.
5) Adopt a Positive, Professional Attitude
You control your attitude, so why have anything but a positive one? With a positive demeanor you will develop allies, achieve more professionally and you will be happier, healthier and more successful.
We all know people who view life as a constant obstacle course and who are filled with negativity and cynicism. Not only are they exhausting to be around, but these individuals do not achieve as much as those who remain positive and upbeat.
There will always be days where stress and unexpected issues develop. Your ability to view these situations as opportunities rather than obstacles will establish you as someone who is strong of character. Someone who deserves the trust of a professional and profitable relationship. No one wants to support, or develop relationships with those who drain energy and spread negativity.
By following these five rules you will be putting efforts into developing solid, long-term relationships that will be beneficial to others. As you help others, you will soon experience the rewards of your efforts two-fold due to the law of reciprocity: what you give, you get back.
Chad Chesmark – Corporate Keynote Hypnotist & Motivator
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